First City Monument Bank Limited has opened a new branch of the bank at Amuwo Odofin area of Lagos State.
The bank said the development was part of its commitment towards bringing banking services directly to the door step of its customers and residents in the community.
According to a statement by the bank, the move will also ensure that existing and potential customers continue to enjoy the valued-added offerings which the bank is known for over the years.
The statement read in part, “Apart from the experienced financial experts at the branch, it is equipped with unique physical and technological infrastructures that will ensure convenient transaction banking and sundry financial service delivery to customers in a relaxed and tranquil environment.”
It quoted the Regional Director, Lagos, FCMB, Mrs. Bukola Smith, as saying that the lender was committed to serving more Nigerians and, in the process, create more opportunities for them to realise their individual and business aspirations.
According to her, this is in line with its leading position in the retail banking segment.
She said, “We are determined to achieve this by ensuring that all segments of the society have access to banking opportunities through the provision of excellent services and value-added products that will enhance customer experience.’’
Smith further assured that the bank would continue to raise the bar in the manner in which customers were served and the kind of environment under which such services were provided to meet their respective lifestyles.
The Group Head, Channels and Change Management, FCMB, Mr. Oluwakayode Adigun, was quoted as saying, “This additional customer touch point will further complement our effort in providing customers with simple, helpful and reliable banking services, in a conducive and convenient manner.
“It will also bridge the service gap for our customers and the general public, especially those who reside or transact business within the area’’.
FCMB presently has about 275 branches spread nationwide, according to the statement.
