FirstBank Nigeria Limited has stated that convenience, ease of banking and comfort are the key defining features in its partnership with First Street to redefine airport experiences of its customers and other travellers.
This, it said was as a result of the launch of its travel and business lounge – FirstLounge.
The lounge located on the landside of the MMIA (pre-security) will be officially unveiled on Thursday, and it is a dedicated value-adding service initiative tailored to ease both travellers and non-travellers the stress of waiting on long queues and the endless search for comfort and convenience while at the airport.
“FirstLounge is also designed to make available lifestyle banking services such as issuance of international cards for use abroad, settlement of last minute airport-related or personal fees via bank transfer or activation of digital banking channels and withdrawal and transfer of last minutes cash via dedicated ATM points to wards and family members before travelling among many others,” it added.
Group Head, Marketing and Corporate Communications for FirstBank, Mrs. Folake Ani-Mumuney stated that, “As a key driver of innovative change and in line with our commitment to convenience and ease of banking, FirstBank remains committed to leveraging evolving technology in delivering lifestyle banking services and products to travellers even as we enable the development of the nation’s travel and tourism industry.”
Also speaking, the Chairman, First Street Limited, Mr. Richard Akerele stated that FirstBank was continuing its heritage of being first and leading the way in Nigeria with new innovative ideas and exemplary customer service. This New lounge will not only raise the bar of standard operations in our airports but provide efficient banking services to existing and new customers in a comfortable and secure state of the art environment. The lounge will offer interactive internet hardware and software facilities , high speed internet for last minute communications, with light meals, snacks, a variety of beverages served by well trained staff in an air conditioned and quiet environment’.
