Guaranty Trust Bank Plc said it would sustain its hold on technology and collaborations, to improve service delivery quality, stakeholder interaction points and the overall customer experience.
The assurance came as the bank unveiled its unaudited financial results for the third quarter ended September 30, 2015, to the Nigerian and London Stock exchanges, which showed a N3 trillion asset-base.
The Managing Director and Chief Executive Officer, Segun Agbaje, who made the disclosure, attributed the strong performance to the continued support of its customers, the commitment and hard work of its staffers, management and board, and the prioritisation of strong corporate governance standards in systems and procedures.
According to him, the aggressive pursuit of key objectives for the year, which are focused mainly on adding value to all stakeholders and improving customer experience, are yielding positive dividends and reflecting heavily on the Bank’s performance.
Recognizing we operate in challenging business environments, we set high goals and benchmark ourselves against global standards which influence our service culture and product offerings, thereby enabling us to remain relevant to our customers while adding value to all stakeholders.
“We will continue to differentiate ourselves by providing innovative solutions that create sustainable value for all our customers and stakeholders while maintaining a high standard in service delivery by prioritizing innovation, integrity and excellence,” he said.
Meanwhile, the bank’s total assets and contingents showed N3.002 trillion, while shareholders’ fund was put at N400.7 billion at the close of the third quarter financial statement ended September 2015, with non-performing loans remaining low at 3.16 per cent.
Gross earnings for the period grew by 15 per cent to N229.4 billion from N199.2 billion reported in the corresponding period of September 2014, and driven primarily by growth in interest income.
Profit before tax stood at N92.06 billion, representing 14 per cent growth, from N80.7 billion recorded in the corresponding period of September 2014, while loan book grew by 0.47 per cent from N1.27 trillion recorded in December 2014 to N1.28 trillion in September 2015.
On the backdrop of this result, Return on Equity and Return on Assets stood at 31.68 per cent and 5.10 per cent respectively.
