The Nigerian Communications Commission (NCC) is set to meet network providers and VAS licencees to address the issue of unsolicited text messages and automatic data renewal.
This formed part of the communique issued on Thursday after the fourth quarter/open of Industry Consumer Advisory Forum (ICAF) held at Southern Sun Hotel, Ikoyi, Lagos.
The forum noted “great concern the numerous complaints of unsolicited text messages in the telecom industry and the need for a comprehensive framework from the NCC to address this issue in order to ameliorate the nuisance this has become.
The communique enjoined the NCC to put pressure on the National Assembly to urgently pass the Critical National Infrastructure Bill.
The Commission agreed to address the challenge of multiple taxation in the sector and canvass the adoption of the Lagos State smart city model to the remaining states of the Federation.
The Industry Consumer Advisory Forum (ICAF) was established by the Nigerian Communications Commission (NCC) about six years ago as an independent body responsible for advising and making recommendations to NCC on issues and challenges affecting consumers of telecoms products and services in Nigeria.
The objective of ICAF is to ensure that all stakeholders are carried along in articulating a regulatory process that will promote and ensure consumer protection at all times.
The 4th quarter/open forum’s theme ‘’Effective Service Delivery: Issues and Challenges” emphasised on series of topical issues that are passionate to consumers. There were 97 registered participants at the event.
