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Union Bank upgrades branches to enhance service delivery

The Citizen by The Citizen
June 21 2016
in Business, Uncategorized
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Union Bank Plc has unveiled its new brand identity in two newly-upgraded branches in Jos, Plateau State.

According to a statement by the lender, the unveiled branches are located on Pankshin/Shendam Road, Langtang; and Muritala  Mohammed way, Jos Plateau state.

The bank said the development was in continuation of its efforts to make banking “simpler and smarter” for its teeming customers.

Speaking at the event in Langtang and Jos, the Executive Director, Public Sector, Union Bank, Mr. Ibrahim Kwargana, told participants at the event that the unveiling of the new brand was to further consolidate the lender’s position as one of the best.

He said, “What we are doing is in furtherance of our transformation journey that started three years ago with   restructuring and upgrading of Union bank branch networks.

The bank’s expansion, according to Kwargana, represents  its strategic objective to maintain significant market share, expand its pan-Nigeria footprint and diversify earnings while delivering value to customers and stakeholders.

“We want to assure our customers that we are an innovative bank and to date, we have refurbished over 70 branches across the country and a lot has gone into the innovative products that we are currently offering,” he added.

The Director, Transformation, Union Bank, Mr. Joe Mbulu, called on customers to partner with the bank in utilising the transformed platform, saying that customers could do banking transactions from the comfort of their homes using online and mobile banking platforms.

He maintained that the essence of the restructuring and upgrading was to “ensure that we are in the right locations and serving the right customers in a functional and professional setting.

“Our pillar is our transformational standard, we make promise and we fulfill it. The simpler and smartest banking we have transformed into is to ensure easy banking. So, we want our customers to join us and experiment with us in this journey.”

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