The Chairman, Board of Directors, Heritage Bank Limited, Mr. Akinsola Akinfemiwa, says the bank is set for a seamless operation following the completion of the merger between Heritage Banking Company Limited and Enterprise Bank Limited
Addressing Business Editors in Lagos on Tuesday, Akinfemiwa said the bank had integrated its “process, technology, people, and branch networks” to pave way for an efficient banking service for its customers across the country.
“We have aligned our operations and processes. We have also rebranded all our branches and trained all the staff on all aspects of our core operational services. We have equally harmonised our products, customers and data at all our Experience Centres”.
He described Heritage Bank as a service organisation in the business of banking, which will operate in a different and special way to satisfy customers.
According to him, the bank is innovative and service-oriented.
Akinfenwa said the merger had established Heritage Bank as a national financial institution that operates and renders full commercial banking services across the country.
The bank, which hitherto operated as a regional bank with 15 Experience Centres, has increased its presence to about 200 service outlets boosted by about 165 branches of the defunct Enterprise Bank, spread across the country.
“In this new dispensation, we are now a bigger and better bank that is better positioned to offer unparalleled banking services, which spread across 165 Experience Centres and counting, 33 Automated Banking Centres, 365 ATMs and over 4800 PoS terminals across the states.
“We shall harness the best of the two worlds combined in terms of our innovative products, bespoke technology and extended branch network manned by a team of tenacious people in our journey from a regional bank to a strong tier-2 player in the industry,” he said.
In the same vein, the Group Managing Director/Chief Executive Officer of the bank, Mr. Ifie Sekibo, reiterated the commitment of the bank to building on “the existing quest for quintessential banking service delivery.