Wema Bank has expressed its commitment to customers’ data integrity and security of their accounts.
In a statement on Wednesday, the bank said its attention had been drawn to reports by the public receiving text messages with account numbers.
“We implore members of the public that, as a financial institution, Wema Bank takes issues around data integrity and breaches seriously, and we are currently investigating the reports,” it said.
Continuing, the bank said it, embarked on a massive activation campaign in the month and wish to state that all accounts opened are valid and fit for use.
“We would like to reassure our customers that we keep customer data confidential. Do note, however, that no account can be activated except by the owner of the account, when the person downloads the app and proceeds with account confirmation,” the bank stated.
“Again, we implore everyone to keep their personal details safe as scammers are on the prowl and would use all opportunities to defraud customers. Where you think your data may have been compromised, please change your passwords and PINs immediately. We want to assure all our customers that your financial transactions remain safe and secure with Wema Bank.
“We appreciate our customers for choosing to bank with us and urge them to refer our simple, convenient, and reliable digital banking services via ALAT to their friends and family,” the statement added.
